Shipping Policy

Last Updated: August 26, 2026

Thank you for shopping at Hreoicmall. We are committed to providing a reliable and transparent shipping experience. Please review the following shipping information carefully before placing your order.

1. Order Processing

Orders are typically processed within 1–3 business days after your order has been successfully placed and payment has been confirmed.

Business days are Monday through Friday, excluding weekends and public holidays.

During periods of high order volume, promotional events, holidays, or other exceptional circumstances, processing may take slightly longer. Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Please note that order processing time is separate from the estimated shipping time listed below.

2. Shipping Rates & Estimated Delivery Times

We currently offer the following shipping options:

Shipping Method	Shipping Fee	Estimated Shipping Time
Standard Shipping	$5.99 USD	7–14 business days
Express Shipping	$7.99 USD	5–12 business days
VIP Shipping	$9.99 USD	3–10 business days

Free Shipping

Orders with a merchandise subtotal of $59 USD or more qualify for FREE Standard Shipping.

The $59 minimum is calculated after discounts and before any applicable taxes, duties, or other charges unless otherwise indicated at checkout.

Free shipping applies to Standard Shipping only unless a different promotion is expressly stated on our website.

3. Estimated Delivery Times

The shipping times listed above are estimates and begin after your order has been processed and dispatched.

Estimated total delivery time is generally:

Order Processing Time + Shipping Time = Estimated Total Delivery Time

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier operations, customs clearance, weather conditions, public holidays, peak shopping periods, local delivery conditions, or other circumstances outside our reasonable control.

4. Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout after your order has been shipped.

Please allow some time for the carrier's tracking system to update after receiving your tracking number. In some cases, tracking information may take several business days to display the latest shipping status.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your name, street address, apartment or unit number, city, state/province, postal code, country, and contact information before submitting your order.

If you notice an error in your shipping information, please contact us as soon as possible at kornegaymcweeney50@outlook.com.

We will make reasonable efforts to update the shipping information before dispatch; however, we cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Hreoicmall is not responsible for delivery issues caused by incorrect, incomplete, or outdated shipping information provided by the customer.

6. Shipping Delays

Although we work to have orders delivered within the estimated timeframe, delays may occasionally occur due to circumstances outside our reasonable control, including but not limited to:

• Severe weather or natural disasters

• Carrier delays or service interruptions

• Customs inspections or clearance delays

• Public holidays

• Peak shopping seasons

• Transportation disruptions

• Incorrect or incomplete delivery information

• Other unforeseen circumstances affecting transportation or delivery services

If your order is significantly delayed, please contact our customer service team so that we can assist you in checking its shipping status.

7. Lost, Missing, or Undelivered Packages

If your tracking information indicates that your package has not moved for an unusually long period, or if your package has not arrived within a reasonable period after the estimated delivery window, please contact us at kornegaymcweeney50@outlook.com.

Please provide your order number and the email address used to place the order so we can assist you.

We may need to contact the shipping carrier or logistics provider to investigate the shipment before determining the appropriate resolution.

If tracking shows that a package has been delivered but you cannot locate it, please first check your mailbox, front door, building reception area, household members, neighbors, or other safe locations where the carrier may have left the package. You may also contact the local carrier for additional delivery information.

8. Returned Packages

Packages may be returned to the sender due to an incorrect or incomplete address, unsuccessful delivery attempts, refusal of delivery, failure to collect the package, or other circumstances.

If your package is returned, please contact our customer service team. Any reshipping options or applicable additional shipping charges will be communicated to you based on the circumstances of the order.

9. Customs, Duties, and Taxes

Depending on the destination country or region, international shipments may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by local authorities.

Unless otherwise expressly stated at checkout, such charges are not included in the product price or shipping fee and may be the responsibility of the recipient.

Customs procedures may also cause additional delivery delays that are outside our reasonable control.

10. Multiple Packages

In some circumstances, products from the same order may be shipped separately due to inventory availability, fulfillment arrangements, package size, or logistical requirements.

If your order is shipped in multiple packages, you may receive more than one tracking number, and the packages may arrive at different times.

11. Changes or Cancellations

If you need to change or cancel an order, please contact us as soon as possible after placing your order.

We will make reasonable efforts to accommodate your request; however, once an order has been processed or shipped, we may be unable to modify or cancel it.

12. Contact Us

If you have any questions regarding your order, shipping, or delivery, please contact us:

Store: Hreoicmall
Email: kornegaymcweeney50@outlook.com
Phone: +1 226-968-3869
Address: 450-20 Aurum Rd NE
City: Edmonton
Postal Code: T6S 1G9
Country: Canada

Our customer service team will make reasonable efforts to respond to shipping-related inquiries as promptly as possible.

13. Policy Updates

Hreoicmall reserves the right to update or modify this Shipping Policy from time to time to reflect changes in our shipping services, fulfillment procedures, applicable requirements, or business operations.

Any changes will become effective when the updated Shipping Policy is posted on our website.